Privacy Policy
Last Updated: 4th June 2026
At Willow and Avon ("Company," "we," "our," or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, mobile application, or services (collectively, the "Services").
1. Information We Collect
We may collect the following types of information:
Personal Information
Information that identifies you directly, including:
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Name
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Email address
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Phone number
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Billing information
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Shipping address
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Account login credentials
Usage Data
Information about how you interact with our Services, including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time spent on pages
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Actions taken within the Services
Cookies & Tracking Technologies
We use cookies, web beacons, analytics tools, and similar technologies to:
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Improve website performance
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Personalize content and user experiences
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Analyze usage trends
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Remember user preferences
2. How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our Services
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Process transactions and fulfill orders
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Communicate important updates and notifications
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Send promotional offers and marketing communications
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Personalize recommendations and user experiences
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Prevent fraud and enhance security
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Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Service Providers
Trusted third parties that help us operate our business, such as:
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Payment processors
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Shipping and delivery providers
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Cloud hosting services
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IT and customer support providers
Legal & Compliance Requirements
We may disclose information when required by law or when necessary to:
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Comply with legal obligations
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Protect our rights and property
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Prevent fraud or security threats
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Ensure the safety of users and the public
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
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Access your personal information
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Request a copy of your data
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Correct inaccurate or outdated information
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Request deletion of your data
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Opt out of marketing communications
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Restrict or object to certain data processing activities
To exercise your rights, please contact us at:
Email: willowavon@gmail.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and better understand how our Services are used.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our Services.
7. Children's Privacy
Our Services are not intended for children under the age of 13 (or under 16 in jurisdictions where applicable).
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Any updates will be posted on this page, along with a revised "Last Updated" date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: willowavon@gmail.com
Address:
Stockton Bank, Tushingham, Cheshire, SY13 4QN, UK
Thank you for trusting Willow and Avon.